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Mercedes-Benz · Compact SUV · 2021–2026 Custom Search

Mercedes-Benz EQB X243 — Problems & Common Faults

Weaknesses, engine ratings and buying advice

★★★★★
1.0 / 5.0 · Based on 1 engine variants · How we rate

The EQB is the seven-seat sibling of the EQA — same MFA2 platform, same powertrain tech, but with an optional third row. For families wanting to go electric without needing an EQV.

The EQB-EM comes in three variants: 140 kW (EQB 250+) front-drive, 168 kW (EQB 300 4MATIC) and 215 kW (EQB 350 4MATIC) AWD. Battery and range identical to the EQA — 66.5 kWh, 240–310 miles WLTP. With the third row occupied, realistically 175–230 miles.

The third row is torture for adults but usable for children under 5 feet. Check the fold mechanism and rear ventilation when buying used. Known EQA issues apply: 12V battery drain, charge port warnings, winter range.

Test-drive checklist: Fold out the third row and sit in it — does it work for your kids? Test charge curve. In daily use: how does the extra weight versus EQA feel? Test parking assist — the EQB is 15.4 feet long.

2026 market: Between $30,800 and $49,500. Slightly more value-stable than EQA due to the seven-seat USP.

Insider pick: EQB 250+ (140 kW) with third row — the most affordable electric seven-seater with a star.


Engine Overview

The Mercedes-Benz EQB X243 is available with 3 engine variants — from 190 to 292 hp.

EQB 250+ · Electric· 190 PS
2021 2026

Electric drivetrain on MFA2 platform, technically identical to the shorter sister model, optionally with seven seats and four-wheel drive. Battery 66.5 kWh (250+: 70.5 kWh Farasis cells — triple recall through 2026, ultimately full battery replacement). Drivetrain and charging technology solid; 12V auxiliary battery is the most common day-to-day failure. HV charging failure (contact fault) occurs on older vehicles. Rear doors can become stiff over time. When buying a 250+ model, verify the battery recall has been completed.

  • !! Farasis Battery Fire Risk — Joint Recall with the Sister Model

    EQB with 70.5 kWh Farasis battery (build 12/2021–01/2024) is capable of fire through internal cell short circuit. 51,729 vehicles worldwide. Fix: complete battery replacement.

    Symptoms: No driver symptoms before fire. Recall notification by post.
    0–0 $
  • !! HV Battery — Charging Abort with Drivetrain Error from 30,000 km

    Some EQB 250 units with the 70.5 kWh battery (Farasis cells, MY 2022–2024) abort fast charging with a 'drivetrain fault' message. In severe cases, complete HV battery replacement is required.

    Symptoms: Charging stops suddenly at 20–60% state of charge, display shows 'drivetrain system fault', vehicle still drives, further charging attempts fail
    0–500 $
  • !! Battery Cooling System — Power Throttling from 30,000 km

    Insufficient coolant circulation in the HV battery circuit. In the event of overheating the system throttles drivetrain output.

    Symptoms: Sudden power reduction in heat or during fast charging. Coolant warning messages on display.
    0–500 $

+ 1 more engine weaknesses + vehicle weaknesses

EQB 300 4MATIC · Electric· 228 PS
2021 2026

Electric drivetrain on MFA2 platform, technically identical to the shorter sister model, optionally with seven seats and four-wheel drive. Battery 66.5 kWh (250+: 70.5 kWh Farasis cells — triple recall through 2026, ultimately full battery replacement). Drivetrain and charging technology solid; 12V auxiliary battery is the most common day-to-day failure. HV charging failure (contact fault) occurs on older vehicles. Rear doors can become stiff over time. When buying a 250+ model, verify the battery recall has been completed.

  • !! Farasis Battery Fire Risk — Joint Recall with the Sister Model

    EQB with 70.5 kWh Farasis battery (build 12/2021–01/2024) is capable of fire through internal cell short circuit. 51,729 vehicles worldwide. Fix: complete battery replacement.

    Symptoms: No driver symptoms before fire. Recall notification by post.
    0–0 $
  • !! HV Battery — Charging Abort with Drivetrain Error from 30,000 km

    Some EQB 250 units with the 70.5 kWh battery (Farasis cells, MY 2022–2024) abort fast charging with a 'drivetrain fault' message. In severe cases, complete HV battery replacement is required.

    Symptoms: Charging stops suddenly at 20–60% state of charge, display shows 'drivetrain system fault', vehicle still drives, further charging attempts fail
    0–500 $
  • !! Battery Cooling System — Power Throttling from 30,000 km

    Insufficient coolant circulation in the HV battery circuit. In the event of overheating the system throttles drivetrain output.

    Symptoms: Sudden power reduction in heat or during fast charging. Coolant warning messages on display.
    0–500 $

+ 1 more engine weaknesses + vehicle weaknesses

EQB 350 4MATIC · Electric· 292 PS
2021 2026

Electric drivetrain on MFA2 platform, technically identical to the shorter sister model, optionally with seven seats and four-wheel drive. Battery 66.5 kWh (250+: 70.5 kWh Farasis cells — triple recall through 2026, ultimately full battery replacement). Drivetrain and charging technology solid; 12V auxiliary battery is the most common day-to-day failure. HV charging failure (contact fault) occurs on older vehicles. Rear doors can become stiff over time. When buying a 250+ model, verify the battery recall has been completed.

  • !! Farasis Battery Fire Risk — Joint Recall with the Sister Model

    EQB with 70.5 kWh Farasis battery (build 12/2021–01/2024) is capable of fire through internal cell short circuit. 51,729 vehicles worldwide. Fix: complete battery replacement.

    Symptoms: No driver symptoms before fire. Recall notification by post.
    0–0 $
  • !! HV Battery — Charging Abort with Drivetrain Error from 30,000 km

    Some EQB 250 units with the 70.5 kWh battery (Farasis cells, MY 2022–2024) abort fast charging with a 'drivetrain fault' message. In severe cases, complete HV battery replacement is required.

    Symptoms: Charging stops suddenly at 20–60% state of charge, display shows 'drivetrain system fault', vehicle still drives, further charging attempts fail
    0–500 $
  • !! Battery Cooling System — Power Throttling from 30,000 km

    Insufficient coolant circulation in the HV battery circuit. In the event of overheating the system throttles drivetrain output.

    Symptoms: Sudden power reduction in heat or during fast charging. Coolant warning messages on display.
    0–500 $

+ 1 more engine weaknesses + vehicle weaknesses

Vehicle Weaknesses

WeaknessCost
✖HV busbar loosening — drive loss

Incorrectly specified fasteners on the battery busbar can loosen. Result: sudden complete drive loss.

Symptoms: Sudden drive loss, HV error message, stranded vehicle
Low
●Charge Port Lock Defective

The electric charge port lock no longer works reliably. Connector is not latched or cannot be removed.

Symptoms: Charging cable cannot be inserted/removed, charging fault message
from 30,000 km
Low

Test Reports

tuev

TÜV Report 2024

Average

The electric SUV shows average results at the MOT inspection.

2023-11
NHTSA Owner Complaints
Average
49 complaints · 2021–2026
  1. 01 Electrical
    34 ⚠ 3
  2. 02 Other
    12
  3. 03 Fuel System
    8
  4. 04 Brakes
    3 ⚠ 2
  5. 05 Engine
    2

Top Reported Issues

⚠ Electrical (34 complaints)
⚠ Other (12 complaints)
⚠ Fuel System (8 complaints)
Source: NHTSA (nhtsa.gov) · 2026-03

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Known Problems and Issues +

A total of 15 weaknesses have been documented for the Mercedes-Benz EQB X243 (2021–2026) — 4 engine-related and 11 vehicle-related. One problem engine: EQB-EM (Elektro). Typical issues affect Electronics, HVAC, Other, Body.

EQB (EQB-EM, 2021–2026) — Stay Away!: Farasis Battery Fire Risk — Joint Recall with the Sister Model, HV Battery — Charging Abort with Drivetrain Error, Battery Cooling System — Power Throttling. Power: 190 PS.

EQB (EQB-EM, 2021–2026) — Stay Away!: Farasis Battery Fire Risk — Joint Recall with the Sister Model, HV Battery — Charging Abort with Drivetrain Error, Battery Cooling System — Power Throttling. Power: 228 PS.

EQB (EQB-EM, 2021–2026) — Stay Away!: Farasis Battery Fire Risk — Joint Recall with the Sister Model, HV Battery — Charging Abort with Drivetrain Error, Battery Cooling System — Power Throttling. Power: 292 PS.

What to watch out for with the Mercedes-Benz EQB? See the detailed listing of all engine and vehicle weaknesses in the sections above.

Frequently Asked Questions

What problems and weaknesses does the Mercedes-Benz EQB X243 have? +
The Mercedes-Benz EQB X243 has 4 known engine weaknesses and 11 vehicle weaknesses.
What should I look for when buying a used Mercedes-Benz EQB X243? +
faq.watch_a_avoid
Which engine is recommended? +
None of the available engines are rated 'Good Choice'. Stay away! The most fun to drive is the EQB-EM (Elektro). Problem engine: EQB-EM (Elektro) — stay away!
Which Mercedes-Benz EQB X243 engine is the most fun? +
The {code} ({displacement}) offers the most driving fun in the Mercedes-Benz EQB X243 — rated: "Decent". {description} 215 kW electric drive provides adequate propulsion. Quiet and comfortable, not exciting.
Is the Mercedes-Benz EQB X243 worth buying used? +
Caution is advised with the Mercedes-Benz EQB X243 — 1 of 1 engine variants are rated 'Stay Away!'. The engine choice is crucial.
What horsepower variants are available for the Mercedes-Benz EQB X243? +
The Mercedes-Benz EQB X243 is available with engine variants from 190 to 292 hp.

Last updated: February 2026 · All information without guarantee