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Mercedes-Benz C 300 e

M264 2.0L Turbo EQ Boost 320 hp Automatic Rear-wheel drive Sedan 2019–2021
– Be Careful
Engine M264 – Be Careful 17,500–52,000 $

Four-cylinder turbo with 48V belt starter-generator. Modern, efficient engine with EQ Boost mild hybrid. Timing chain long-lived.

Fun Factor? Fun to Drive!

320 hp System Output

235 kW system output from turbocharged four-cylinder and electric motor — immediate response and boost sensation.

Engine Weaknesses 12

!! Exhaust Valves Defective — Cylinder Head Damage (Serial Defect)

Defective exhaust valves and soft valve guides lead to severe cylinder head damage. Often just after the warranty expires. Mercedes USA extended the warranty to 15 years/150,000 miles.

Symptoms: Sudden severe misfires, CEL flashing, power drop, dangerous stalling at motorway speed

5,500–13,000 $ from 60,000 km
!! HV Cables and E-Motor Integration Defective (PHEV)

The electric motor is integrated into the 9G-Tronic. With faults in the high-voltage cables the gearbox must be removed — extremely costly repair.

Symptoms: Fault message 'Hybrid drivetrain disturbed', no electric drive possible, vehicle runs as pure combustion engine only, sometimes emergency shutdown

2,000–7,000 $ from 60,000 km
!! Chain Tensioner Loses Tension — Chain Rattling

The hydraulic chain tensioner on the M264 can lose oil pressure after extended standstill. On cold start the timing chain rattles briefly until oil pressure builds.

Symptoms: Brief rattling on cold start (2–5 seconds), disappears after warm-up

300–900 $ from 80,000 km
!! 48V Starter Generator ISG Defective

The integrated starter-generator (ISG) of the M264 EQ Boost system can fail. Start-stop function and boost support are lost. Expensive replacement.

Symptoms: Start-stop function deactivated, no EQ Boost on pull-away, 48V system fault message, rougher engine start

1,200–3,500 $ from 70,000 km
!! Electric Coolant Pumps (eLWP) Faulty

The M264 uses multiple electric coolant pumps. Internal motor defects trigger fault codes. Bleeding requires the Mercedes diagnostic tool.

Symptoms: Coolant temperature warning, fault codes P0A0500/P00B700/P0C7300, irregular engine temperature

400–1,200 $ from 80,000 km
!! HV Battery: Capacity Loss and Sensor Failure (PHEV)

The PHEV lithium-ion battery measurably loses capacity at high mileage. Faulty temperature sensors can trigger emergency shutdown of the hybrid drivetrain.

Symptoms: Electric range drops significantly, warning 'Stop immediately', unexpected shutdown of hybrid drivetrain

4,000–9,000 $ from 80,000 km
! 48V Lithium Battery Degraded

The 48V lithium-ion battery of the EQ Boost system loses capacity over time. With severe degradation the boost function is curtailed.

Symptoms: Reduced EQ Boost output, more frequent start-stop deactivation, 48V warning on display

500–1,500 $ from 100,000 km
! Camshaft Adjuster Solenoid Leaking

The camshaft adjuster solenoid valves on the M264 can leak internally. Variable timing no longer functions correctly, engine runs rough.

Symptoms: Rough idle, camshaft position fault codes, slight power loss in the lower rev range

150–500 $ from 90,000 km
! Carbon Deposits on Intake Valves

Direct injection without port injection leads to carbon deposits on intake valves, especially with short-trip use. Impairs intake flow and combustion.

Symptoms: Hesitation and rough idle from approx. 80,000 km, slight power drop, elevated fuel consumption, knock tendency under load

300–800 $ from 80,000 km
! Petrol Particulate Filter Blocked (Short Trips)

The OPF requires temperatures above 600°C for active regeneration. With frequent short trips under 10 km the filter cannot regenerate and becomes progressively blocked.

Symptoms: Check engine light, elevated fuel consumption, forced long-distance drive needed for regeneration, engine power reduced

300–2,500 $ from 60,000 km
! Premature Spark Plug and Ignition Coil Wear

Turbocharging and direct injection thermally stress spark plugs more heavily. Ignition coils can electrically fatigue at high mileage and cause misfires.

Symptoms: Misfires, rough engine running, hesitation on acceleration, check engine light, poor throttle response

150–500 $ from 60,000 km
! Oil Loss at Valve Cover/Crankshaft Seal

Valve cover gasket and rear crankshaft seal tend to leak at higher mileage. Oil loss on the hot engine can cause smoke.

Symptoms: Oil smell when parked, visible oil puddles under the vehicle, dropping oil level, bluish smoke from engine bay

200–800 $ from 100,000 km

Vehicle Weaknesses 7

!! Rust Rust on longitudinal members and rear axle subframe

Longitudinal members, jack-point attachment holes and rear axle subframe rust through. MB offers goodwill replacement.

500–3,000 $ from 100,000 km
!! Other Recall: panoramic roof blind incorrectly bonded

Polycarbonate blind cover of the panoramic roof incorrectly bonded. When opening, the blind can come loose. Recalled by MB.

0–0 $
!! Suspension Wishbone ball joints and rubber bushes wearing

Ball joints on the wheel-side wishbone and rubber-metal bushes wear. New suspension geometry makes repairs more involved.

400–1,200 $ from 80,000 km
!! Electronics Rapid battery discharge during parking

Some W205 models discharge the battery unusually quickly during extended parking. Cause: elevated quiescent current draw from control units.

200–500 $
!! Suspension Front Axle Defects Notably Increased from Second MOT

The W205 shows above-average front axle issues from the second MOT onwards according to TÜV statistics. Worn control arms and drop links are the main causes.

200–800 $ from 80,000 km
!! HVAC A/C Compressor Failure

W205 A/C fails with 'Air conditioning off' without a fault code in the onboard computer. Often the compressor or A/C control unit is defective.

400–1,800 $ from 100,000 km
!! Body Panoramic Roof Mechanism Jams and Creaks

Panoramic roof on the W205 creaks when opening and closing. Guide linkage can bend and jam the roof. Repair often requires complete removal.

800–3,500 $ from 80,000 km
NHTSA Owner Complaints
Below Average
1,503 complaints · 2014–2021
Engine
402
Other
235 ⚠ 6
Airbags
219 ⚠ 31
Fuel System
196 ⚠ 2
Electrical
174 ⚠ 9

Top Reported Issues

Engine (402 complaints)
Other (235 complaints)
Airbags (219 complaints)
Source: NHTSA (nhtsa.gov) · 2026-03